This policy outlines how we, Truesilver Marketing & Web Design [The Company], treat your information if you share any with us.
As we may update this policy from time to time, you are advised to check these pages regularly to ensure you know what our up-to-date policy is.
Information about you
There are times when you may provide us with information about yourself, such as your name, address or email address:
1) if you send us a query by email, or provide feedback via the website, we will be aware of your email address and your name, if you include it;
2) if you use the enquiry form on our ‘Contact Us’ page, we ask you to give your name, phone number and email address;
3) if you ask for an electronic document or publication, we will need your name and email address; and
4) if you request a printed document or publication we will need your name and postal address.
We will use this information primarily to enable us to respond to your request or feedback; we may also retain the information and your query or feedback to help us monitor use of the website in order to ensure that we are providing the best service we can.
If you do not wish us to retain your name, address or email address after we have responded to you, you should tell us so when you contact us.
We will not make any personal information available to a third party (another organisation or person outside The Company), unless required to do so by law, but we may use anonymous information about your enquiry or feedback in monitoring or reporting on the use of the website.
We will take reasonable precautions to ensure the security of your personal information; however, we cannot guarantee the safety of information sent over the Internet.
Information about your use of this website
This website may automatically collect anonymous information about your visits, such as your Internet service provider, your browser, how long you stay on the site and what pages you visit. None of this information can be linked to you and is used by us to monitor general use of the website and help improve the website by identifying which sections are most and least used.
For instance, if we know which sections are most often used and which are visited less often and for less time, we can make changes that will enable the website to better meet the needs of our diverse range of visitors.
This website links to other websites and you should be aware that the privacy policies of other websites may be different to, and are not the responsibility of, The Company.
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